Board of Commissioners to hear questions about the status of the meter testing and other concerns from residents and members of the Country Crossing Board.
John Calvert questioned the status of the testing of the meter. R. Miner noted that the meter in question (the original meter) has been reading consistently since it was reinstalled. The District is looking for this consistency. He noted that when the new meter was installed there were no problems. When the old meter was reinstalled the readings remained consistent.
Anna Vey noted that the District knew of this problem in September 2014. Residents have overpaid $234 over 6 quarters. She noted that the District is responsible for the overpayment. She noted that if there is an issue the District should take it up with the residents of the Flintlock building.
L. Woods noted that on January 26, 2015 the Board wanted to make sure that the equipment was correct and was not so interested in the internal billing. He stated that another billing period is needed to confirm that the meter is correct.
R. Miner noted that the issues of billing is an issue of the development management company. It is there concern to take care of the billing issues.
Anna Vey noted that this has nothing to do with the management company and billing and she would like her money refunded.
L. Woods noted that water went through the meter and someone owes for this water.
J. Calvert noted that this is a large amount of water and some overpayment has been made. There are still owners who have paid for water that disappeared.
L. Woods noted that there was nothing apparent in the building. R. Miner noted that the District only has the meter to go by. The District can only assume there was a leak.
J. Calvert noted that there has been some overpayment and that these ratepayers need to be reimbursed. He asked what the MVD can do for these residents. He questioned the length of time needed to address the payment issue. R. Miner noted that more time is needed to look at the meter. If there is no change in the meter, if it continues to read correctly, it will not be removed. The District billed the management company for the water. J. Calvert noted that the money went to the District not to the management company. He noted that the District can see from the records how much water was used historically.
L. Woods noted that meters, as they age, do not spin faster, but spin slower. The MVD thinks the water was metered correctly. The homeowners are asking for reimbursement. It is unknown what was happening in the buildings.
J. Comer asked who keeps track of the empty apartments and whether there are any units that have been empty since 2013. It was noted that the management company keeps track of empty apartments and there are no units that have been empty since 2013.
J. Calvert noted that tenants come and go; some of the units are sublet. The Board of Directors will be meeting to discuss their options. They may come back to the Board of Commissions for additional help.
L. Woods noted this is a bit of a conundrum. The District will continue to monitor the meter.
J. Calvert noted that the Board of Directors will discuss what the community can do to fix the problem until the Directors and the Commissioners can come to an agreement.
J. Balcom questioned whether the meter could have been installed improperly. R. Miner noted that this is unlikely. T. Pellegrino questioned whether there could have been a leak before the meter. R. Miner noted that if the leak was before the meter it would not have registered on the meter. G. Keller noted that the system is the District’s responsibility before the meter, but the residents’ responsibility after the meter. J. Balcom questioned whether the District could reimburse the owners $2,400. L. Woods noted this would set a precedent and he is reluctant to quickly “split the baby”. R. Miner noted that J. Lavoie spoke to the management company. J. Lavoie noted that the current management company is done working with this development at the end of May 2015. R. Miner asked if the Commissioners would object to having Attorney G. Michael present at the next meeting of this issue. The Board felt that this was a good idea. |